ACCESS Participants

If you have signed up to participate in the ACCESS project please use the below contact details:

For queries regarding your new equipment please or billing arrangements contact the ACCESS helpline on 0800 193 3997 (Monday - Friday, 08:30 - 17:00) or email

If you have any problems with your new heating system out with normal working hours, the out-of-hours service on 0844 561 6351. This service is provided by McGill, the same subcontractor who undertook the installation in your home.

In the event of a power cut occurring out with normal working hours please call Scottish Hydro Electric Power Distribution on 0800 300 999.

For general enquiries please contact Mull and Iona Community Trust on 01680 812900, or by sending an email to:


General Enquiries

If you have any enquiries about the development of the ACCESS project please contact Gillian Hurding (ACCESS Project Manager):

Tel: 07771 395993

Community Energy Scotland
Highlands and Islands Social Enterprise Zone
67A Castle Street